Paypal Developer API Error Messages and code return

Submitted by iwebs on Sun, 01/23/2011 - 6:21pm

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Table 1. General API Errors

Error Code

Short Message

Long Message

Correcting This Error

10002

Authentication/Authorization Failed

Username/Password is incorrect

This error can be caused by an incorrect API username, an incorrect API password, or an invalid API signature. Make sure that all three of these values are correct. For your security, PayPal does not report exactly which of these three values might be in error.

10002

Authentication/Authorization Failed

You do not have permission to make this API call

10002

Authentication/Authorization Failed

Account is locked or inactive

10002

Internal Error

10002

Authentication/Authorization Failed

Internal Error

10002

Authentication/Authorization Failed

Account is not verified

10002

Authentication/Authorization Failed

This call is not defined in the database!

10002

Authentication/Authorization Failed

Token is not valid

10002

Restricted account

Account is restricted

Your PayPal merchant account has been restricted. Contact your PayPal account manager for resolution.

10002

Authentication/Authorization Failed

API access is disabled for this account

10002

Authentication/Authorization Failed

Client certificate is disabled

10006

Version error

Version is not supported

10008

Security error

Security header is not valid

10101

This API Temporarily Unavailable

This API is temporarily unavailable. Please try later.

Validation Errors
Table 2. Validation Errors

Error Code

Short Message

Long Message

81000

Missing Parameter

Required Parameter Missing : Unable to identify parameter

81001

Invalid Parameter

A Parameter is Invalid : Unable to identify parameter

81002

Unspecified Method

Method Specified is not Supported

81003

Unspecified Method

No Method Specified

81004

Unspecified Method

No Request Received

81100

Missing Parameter

OrderTotal (Amt) : Required parameter missing

81101

Missing Parameter

MaxAmt : Required parameter missing

81102

Missing Parameter

ReturnURL: Required parameter missing

81103

Missing Parameter

NotifyURL : Required parameter missing

81104

Missing Parameter

CancelURL : Required parameter missing

81105

Missing Parameter

ShipToStreet : Required parameter missing

81106

Missing Parameter

ShipToStreet2 : Required parameter missing

81107

Missing Parameter

ShipToCity : Required parameter missing

81108

Missing Parameter

ShipToState : Required parameter missing

81109

Missing Parameter

ShipToZip : Required parameter missing

81110

Missing Parameter

Country : Required parameter missing

81111

Missing Parameter

ReqConfirmShipping : Required parameter missing

81112

Missing Parameter

NoShipping : Required parameter missing

81113

Missing Parameter

AddrOverride : Required parameter missing

81114

Missing Parameter

LocaleCode : Required parameter missing

81115

Missing Parameter

PaymentAction : Required parameter missing

81116

Missing Parameter

Email : Required parameter missing

81117

Missing Parameter

Token : Required parameter missing

81118

Missing Parameter

PayerID : Required parameter missing

81119

Missing Parameter

ItemAmt : Required parameter missing

81120

Missing Parameter

ShippingAmt : Required parameter missing

81121

Missing Parameter

HandlingAmt : Required parameter missing

81122

Missing Parameter

TaxAmt : Required parameter missing

81123

Missing Parameter

IPAddress : Required parameter missing

81124

Missing Parameter

ShipToName : Required parameter missing

81125

Missing Parameter

L_Amt : Required parameter missing

81126

Missing Parameter

Amt : Required parameter missing

81127

Missing Parameter

L_TaxAmt : Required parameter missing

81128

Missing Parameter

AuthorizationID : Required parameter missing

81129

Missing Parameter

CompleteType : Required parameter missing

81130

Missing Parameter

CurrencyCode : Required parameter missing

81131

Missing Parameter

TransactionID : Required parameter missing

81132

Missing Parameter

TransactionEntity : Required parameter missing

81133

Missing Parameter

Acct : Required parameter missing

81134

Missing Parameter

ExpDate : Required parameter missing

81135

Missing Parameter

FirstName : Required parameter missing

81136

Missing Parameter

LastName : Required parameter missing

81137

Missing Parameter

Street : Required parameter missing

81138

Missing Parameter

Street2 : Required parameter missing

81139

Missing Parameter

City : Required parameter missing

81140

Missing Parameter

State : Required parameter missing

81141

Missing Parameter

Zip : Required parameter missing

81142

Missing Parameter

CountryCode : Required parameter missing

81143

Missing Parameter

RefundType : Required parameter missing

81144

Missing Parameter

StartDate : Required parameter missing

81145

Missing Parameter

EndDate : Required parameter missing

81146

Missing Parameter

MPID : Required parameter missing

81147

Missing Parameter

CreditCardType : Required parameter missing

81148

Missing Parameter

User : Required parameter missing

81149

Missing Parameter

Pwd : Required parameter missing

81150

Missing Parameter

Version : Required parameter missing

81200

Missing Parameter

Amt : Invalid parameter

81201

Invalid Parameter

MaxAmt : Invalid parameter

81203

Invalid Parameter

NotifyURL : Invalid parameter

81205

Invalid Parameter

ShipToStreet : Invalid parameter

81206

Invalid Parameter

ShipToStreet2 : Invalid parameter

81207

Invalid Parameter

ShipToCity : Invalid parameter

81208

Invalid Parameter

ShipToState : Invalid parameter

81209

Invalid Parameter

ShipToZip : Invalid parameter

81210

Invalid Parameter

Country : Invalid parameter

81211

Invalid Parameter

ReqConfirmShipping : Invalid parameter

81212

Invalid Parameter

Noshipping : Invalid parameter

81213

Invalid Parameter

AddrOverride : Invalid parameter

81214

Invalid Parameter

LocaleCode : Invalid parameter

81215

Invalid Parameter

PaymentAction : Invalid parameter

81219

Invalid Parameter

ItemAmt : Invalid parameter

81220

Invalid Parameter

ShippingAmt : Invalid parameter

81221

Invalid Parameter

HandlingTotal Amt : Invalid parameter

81222

Invalid Parameter

TaxAmt : Invalid parameter

81223

Invalid Parameter

IPAddress : Invalid parameter

81224

Invalid Parameter

ShipToName : Invalid parameter

81225

Invalid Parameter

L_Amt : Invalid parameter

81226

Invalid Parameter

Amt : Invalid parameter

81227

Invalid Parameter

L_TaxAmt : Invalid parameter

81229

Invalid Parameter

CompleteType : Invalid parameter

81230

Invalid Parameter

CurrencyCode : Invalid parameter

81232

Invalid Parameter

TransactionEntity : Invalid parameter

81234

Invalid Parameter

ExpDate : Invalid parameter

81235

Invalid Parameter

FirstName : Invalid parameter

81236

Invalid Parameter

LastName : Invalid parameter

81237

Invalid Parameter

Street : Invalid parameter

81238

Invalid Parameter

Street2 : Invalid parameter

81239

Invalid Parameter

City : Invalid parameter

81243

Invalid Parameter

RefundType : Invalid parameter

81244

Invalid Parameter

StartDate : Invalid parameter

81245

Invalid Parameter

EndDate : Invalid parameter

81247

Invalid Parameter

CreditCardType : Invalid parameter

81248

Invalid Parameter

Username : Invalid parameter

81249

Invalid Parameter

Password : Invalid parameter

81250

Invalid Parameter

Version : Invalid parameter

81251

Internal Error

Internal Service Error

99998

Transaction refused because of an invalid argument. See additional error messages for details.

Currency is not supported
DirectPayment API Errors
Table 3. DirectPayment API Errors

Error Code

Short Message

Long Message

Corrective Action

10102

PaymentAction of Order Temporarily Unavailable

PaymentAction of Order is temporarily unavailable. Please try later or use other PaymentAction.

10401

Transaction refused because of an invalid argument. See additional error messages for details.

Order total is missing.

10418

Transaction refused because of an invalid argument. See additional error messages for details.

The currencies of the shopping cart amounts must be the same.

10426

Transaction refused because of an invalid argument. See additional error messages for details.

Item total is invalid.

10427

Transaction refused because of an invalid argument. See additional error messages for details.

Shipping total is invalid.

10428

Transaction refused because of an invalid argument. See additional error messages for details.

Handling total is invalid.

10429

Transaction refused because of an invalid argument. See additional error messages for details.

Tax total is invalid.

10432

Invalid argument

Invoice ID value exceeds maximum allowable length.

10500

Invalid Configuration

This transaction cannot be processed due to an invalid merchant configuration.

Occurs when you have not agreed to the billing agreement.

10501

Invalid Configuration

This transaction cannot be processed due to an invalid merchant configuration.

Occurs when the billing agreement is disabled or inactive.

10502

Invalid Data

This transaction cannot be processed. Please use a valid credit card.

The credit card used is expired.

10504

Invalid Data

This transaction cannot be processed. Please enter a valid Credit Card Verification Number.

The CVV provided is invalid. The CVV is between 3-4 digits long.

10505

Gateway Decline

This transaction cannot be processed.

The transaction was refused because the AVS response returned the value of N, and the merchant account is not able to accept such transactions.

10507

Invalid Configuration

This transaction cannot be processed. Please contact PayPal Customer Service.

Your PayPal account is restricted - contact PayPal for more information.

10508

Invalid Data

This transaction cannot be processed. Please enter a valid credit card expiration date.

The expiration date must be a two-digit month and four-digit year.

10509

Invalid Data

This transaction cannot be processed.

You must submit an IP address of the buyer with each API call.

10510

Invalid Data

The credit card type is not supported. Try another card type.

The credit card type entered is not currently supported by PayPal.

10511

Invalid Data

This transaction cannot be processed.

The merchant selected a value for the PaymentAction field that is not supported.

10512

Invalid Data

This transaction cannot be processed. Please enter a first name.

The first name of the buyer is required for this merchant.

10513

Invalid Data

This transaction cannot be processed. Please enter a last name.

The last name of the buyer is required for this merchant.

10519

Invalid Data

Please enter a credit card.

The credit card field was blank.

10520

Invalid Data

This transaction cannot be processed.

The total amount and item amounts do not match.

10521

Invalid Data

This transaction cannot be processed. Please enter a valid credit card.

The credit card entered is invalid.

10523

Internal Error

This transaction cannot be processed.

None - this is a PayPal internal error.

10525

Invalid Data

This transaction cannot be processed. The amount to be charged is zero.

The merchant entered a amount of zero.

10526

Invalid Data

This transaction cannot be processed. The currency is not supported at this time.

The currency code entered is not supported.

10527

Invalid Data

This transaction cannot be processed. Please enter a valid credit card number and type.

The credit card entered is invalid.

10534

Gateway Decline

This transaction cannot be processed. Please enter a valid credit card number and type.

The credit card entered is currently restricted by PayPal. Contact PayPal for more information.

10535

Gateway Decline

This transaction cannot be processed. Please enter a valid credit card number and type.

The credit card entered is invalid.

10536

Invalid Data

This transaction cannot be processed.

The merchant entered an invoice ID that is already associated with a transaction by the same merchant. By default, the invoice ID must be unique for all transactions. To change this setting, log into PayPal or contact customer service.

10537

Filter Decline

This transaction cannot be processed.

The transaction was declined by the country filter managed by the merchant. To accept this transaction, change your risk settings on PayPal.

10538

Filter Decline

This transaction cannot be processed.

The transaction was declined by the maximum amount filter managed by the merchant. To accept this transaction, change your risk settings on PayPal.

10539

Filter Decline

This transaction cannot be processed.

The transaction was declined by PayPal. Contact PayPal for more information.

10540

Invalid Data

The transaction cannot be processed due to an invalid address.

The transaction was declined by PayPal because of an invalid address.

10541

Gateway Decline

This transaction cannot be processed. Please enter a valid credit card number and type.

The credit card entered is currently restricted by PayPal. Contact PayPal for more information.

10542

Invalid Data

This transaction cannot be processed. Please enter a valid email address.

The email address provided by the buyer is in an invalid format.

10544

Gateway Decline

This transaction cannot be processed.

The transaction was declined by PayPal. Contact PayPal for more information.

10545

Gateway Decline

This transaction cannot be processed.

The transaction was declined by PayPal because of possible fraudulent activity. Contact PayPal for more information.

10546

Gateway Decline

This transaction cannot be processed.

The transaction was declined by PayPal because of possible fraudulent activity on the IP address. Contact PayPal for more information.

10547

Internal Error

This transaction cannot be processed.

None - this is a PayPal internal error.

10548

Invalid Configuration

This transaction cannot be processed. The merchant’s account is not able to process transactions.

The merchant account attempting the transaction is not a business account at PayPal. Check your account settings.

10549

Invalid Configuration

This transaction cannot be processed. The merchan’s account is not able to process transactions.

The merchant account attempting the transaction is not able to process Direct Payment transactions. Contact PayPal for more information.

10550

Invalid Configuration

This transaction cannot be processed.

Access to Direct Payment was disabled for your account. Contact PayPal for more information.

10552

Invalid Configuration

This transaction cannot be processed.

The merchant account attempting the transaction does not have a confirmed email address with PayPal. Check your account settings.

10553

Gateway Decline

This transaction cannot be processed.

The merchant attempted a transaction where the amount exceeded the upper limit for that merchant.

10554

Filter Decline

This transaction cannot be processed.

The transaction was declined because of a merchant risk filter for AVS. Specifically, the merchant has set to decline transaction when the AVS returned a no match (AVS = N).

10555

Filter Decline

This transaction cannot be processed.

The transaction was declined because of a merchant risk filter for AVS. Specifically, the merchant has set to decline transaction when the AVS returned a partial match.

10556

Filter Decline

This transaction cannot be processed.

The transaction was declined because of a merchant risk filter for AVS. Specifically, the merchant has set to decline transaction when the AVS was unsupported.

10561

Invalid Data

There’s an error with this transaction. Please enter complete billing address.

10562

Invalid Data

This transaction cannot be processed. Please enter a valid credit card expiration year.

10563

Invalid Data

This transaction cannot be processed. Please enter a valid credit card expiration month.

10564

Gateway Decline

This transaction cannot be processed.

There was a problem processing this transaction.

10565

Merchant country unsupported

The merchant country is not supported.

10566

Credit card type unsupported

The credit card type is not supported.

10567

Invalid Data

This transaction cannot be processed. Please enter a valid credit card number and type.

10571

Transaction approved, but with invalid Card Security Code (CSC) format.

This transaction was approved, although the Card Security Code (CSC) had too few, too many, or invalid characters. Based on your account profile settings, the invalid CSC was not given to the card issuer for its approval process.

If you want to require valid CVV values, change the risk control settings in your account profile.

10701

Invalid Data

There’s an error with this transaction. Please enter a valid billing address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10702

Invalid Data

There’s an error with this transaction. Please enter a valid address1 in the billing address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10703

Invalid Data

There’s an error with this transaction. Please enter a valid address2 in the billing address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10704

Invalid Data

There’s an error with this transaction. Please enter a valid city in the billing address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10705

Invalid Data

There’s an error with this transaction. Please enter a valid state in the billing address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10706

Invalid Data

There’s an error with this transaction. Please enter a valid postal code in the billing address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10707

Invalid Data

There’s an error with this transaction. Please enter a valid country in the billing address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10708

Invalid Data

There’s an error with this transaction. Please enter a complete billing address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10709

Invalid Data

There’s an error with this transaction. Please enter an address1 in the billing address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10709

Invalid Data

There’s an error with this transaction. Please enter an address1 in the billing address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10710

Invalid Data

There’s an error with this transaction. Please enter a city in the billing address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10710

Invalid Data

There’s an error with this transaction. Please enter a city in the billing address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10711

Invalid Data

There’s an error with this transaction. Please enter your state in the billing address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10712

Invalid Data

There’s an error with this transaction. Please enter your five digit postal code in the billing address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10713

Invalid Data

There’s an error with this transaction. Please enter a country in the billing address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10713

Invalid Data

There’s an error with this transaction. Please enter a country in the billing address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10714

Invalid Data

There’s an error with this transaction. Please enter a valid billing address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10715

Invalid Data

There’s an error with this transaction. Please enter a valid state in the billing address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10716

Invalid Data

There’s an error with this transaction. Please enter your five digit postal code in the billing address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10717

Invalid Data

There’s an error with this transaction. Please enter a valid postal code in the billing address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10718

Invalid Data

There’s an error with this transaction. Please enter a valid city and state in the billing address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10719

Invalid Data

There’s an error with this transaction. Please enter a valid shipping address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10720

Invalid Data

There’s an error with this transaction. Please enter a valid address1 in the shipping address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10721

Invalid Data

There’s an error with this transaction. Please enter a valid address2 in the shipping address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10722

Invalid Data

There’s an error with this transaction. Please enter a valid city in the shipping address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10723

Invalid Data

There’s an error with this transaction. Please enter a valid state in the shipping address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10724

Invalid Data

There’s an error with this transaction. Please enter your five digit postal code in the shipping address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10725

Invalid Data

There’s an error with this transaction. Please enter a valid country in the shipping address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10726

Invalid Data

There’s an error with this transaction. Please enter a complete shipping address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10726

Invalid Data

There’s an error with this transaction. Please enter a complete shipping address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10727

Invalid Data

There’s an error with this transaction. Please enter an address1 in the shipping address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10727

Invalid Data

There’s an error with this transaction. Please enter an address1 in the shipping address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10728

Invalid Data

There’s an error with this transaction. Please enter a city in the shipping address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10728

Invalid Data

There’s an error with this transaction. Please enter a city in the shipping address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10729

Invalid Data

There’s an error with this transaction. Please enter your state in the shipping address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10730

Invalid Data

There’s an error with this transaction. Please enter your five digit postal code in the shipping address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10731

Invalid Data

There’s an error with this transaction. Please enter a country in the shipping address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10731

Invalid Data

There’s an error with this transaction. Please enter a country in the shipping address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10732

Invalid Data

There’s an error with this transaction. Please enter a valid shipping address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10733

Invalid Data

There’s an error with this transaction. Please enter a valid state in the shipping address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10734

Invalid Data

There’s an error with this transaction. Please enter your five digit postal code in the shipping address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10735

Invalid Data

There’s an error with this transaction. Please enter your five digit postal code in the shipping address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10736

Invalid Data

There’s an error with this transaction. Please enter a valid city and state in the shipping address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10744

Invalid Data

This transaction cannot be processed. Please enter a valid country code in the billing address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10745

Invalid Data

This transaction cannot be processed. Please enter a valid country code in the shipping address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10746

Invalid Data

This transaction cannot be processed. Please use a valid country on the billing address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10747

Invalid Data

This transaction cannot be processed.

The merchant entered an IP address that was in an invalid format. The IP address must be in a format such as 123.456.123.456.

10748

Invalid Data

This transaction cannot be processed without a Credit Card Verification Number.

The merchant’s configuration requires a CVV to be entered, but no CVV was provided with this transaction. Contact PayPal if you wish to change this setting.

10750

Invalid Data

There’s an error with this transaction. Please enter a valid state in the shipping address.

There was a problem with a particular field in the address. The long error message will tell you what field is invalid.

10751

Invalid Data

There’s an error with this transaction. Please enter a valid state in the billing address.

The merchant provided an address either in the United States or Canada, but the state provided is not a valid state in either country.

10752

Gateway Decline

This transaction cannot be processed.

The transaction was declined by the issuing bank, not PayPal. The merchant should attempt another card.

10754

Gateway Decline

This transaction cannot be processed.

The transaction was declined by PayPal. Contact PayPal for more information.

10755

Invalid Data

This transaction cannot be processed due to an unsupported currency.

The currency code entered by the merchant is not supported.

10756

Gateway Decline

The transaction cannot be processed. The country and billing address associated with this credit card do not match.

None - this is a PayPal internal error.

10758

Invalid Configuration

There’s been an error due to invalid API username and/or password.

The API username or password is incorrect for this merchant.

10759

Gateway Decline

This transaction cannot be processed. Please enter a valid credit card number and type.

The transaction was declined by PayPal. Contact PayPal for more information.

10760

Invalid Configuration

This transaction cannot be processed. The country listed for your business address is not currently supported.

The merchant’s country of residence listed in their PayPal account is not currently supported to allow Direct Payment transactions.

10761

Gateway Decline

This transaction cannot be processed. Please check the status of your first transaction before placing another order.

The transaction was declined because PayPal is currently processing a transaction by the same buyer for the same amount. Can occur when a buyer submits multiple, identical transactions in quick succession.

10762

Gateway Decline

This transaction cannot be processed.

The CVV provide is invalid. The CVV is between 3-4 digits long.

10763

Invalid Data

This transaction cannot be processed.

None - this is a PayPal internal error.

10764

This transaction cannot be processed at this time. Please try again later.

The transaction was declined by PayPal. Please try again later. If the problem persists, please contact PayPal.

11610

Payment Pending your review in Fraud Management Filters

11611

Transaction blocked by your settings in FMF

11612

Could not process your request to accept/deny the transaction

11821

This transaction cannot be processed

This transaction cannot be processed because it has already been denied by a Fraud Management Filter

You cannot capture a payment after it has been denied by a Fraud Management Filter. You can control whether a Fraud Management Filter will deny a transaction by changing the filter's settings in the profile.

12000

Transaction is not compliant due to missing or invalid 3-D Secure authentication values.

Check ECI, ECI3DS, CAVV, XID fields.

12001

Transaction is not compliant due to missing or invalid 3-D Secure authentication values.

Check ECI, ECI3DS, CAVV, XID fields.

15001

Gateway Decline

This transaction cannot be processed.

The transaction was rejected by PayPal because of excessive failures over a short period of time for this credit card. Contact PayPal for more information.

15002

Gateway Decline

This transaction cannot be processed.

The transaction was declined by PayPal. Contact PayPal for more information.

15003

Invalid Configuration

This transaction cannot be processed.

The transaction was declined because the merchant does not have a valid commercial entity agreement on file with PayPal. Contact PayPal for more information.

15004

Gateway Decline

This transaction cannot be processed. Please enter a valid Credit Card Verification Number.

The transaction was declined because the CVV entered does not match the credit card.

15005

Processor Decline

This transaction cannot be processed.

The transaction was declined by the issuing bank, not PayPal. The merchant should attempt another card.

15006

Processor Decline

This transaction cannot be processed. Please enter a valid credit card number and type.

The transaction was declined by the issuing bank, not PayPal. The merchant should attempt another card.

15007

Processor Decline

This transaction cannot be processed. Please use a valid credit card.

The transaction was declined by the issuing bank because of an expired credit card. The merchant should attempt another card.

15008

Invalid Data

This transaction has been completed, but the total of items in the cart did not match the total of all items.

SetExpressCheckout API Errors
Table 4. SetExpressCheckout API Errors

Error Code

Short Message

Long Message

Correcting This Error...

10001

ButtonSource value truncated.

The transaction could not be loaded

10001

Internal Error

10003

Missing argument.

OtherPaymentMethodID is missing.

10003

Missing argument.

OtherPaymentMethodLabel is missing.

10003

Missing argument.

OtherPaymentMethodType is missing.

10003

Missing argument.

One or more of these giropay URLs is missing: giropaySuccessURL, giropayCancelURL, BanktxnPendingURL.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

The transaction id is not valid

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid value for request billing address parameter.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid item URL.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

OtherPaymentMethodType is invalid.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

RegistrationDate of buyer is invalid.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid eBay buyer feedback overall positive count.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid eBay buyer feedback overall negative count.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid eBay buyer feedback total positive count.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid eBay buyer feedback total negative count.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid eBay buyer feedback recent positive count.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid eBay buyer feedback recent negative count.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

SellerRegistrationDate is invalid.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid eBay seller feedback overall positive count.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid eBay seller feedback overall negative count.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid eBay seller feedback total positive count.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid eBay seller feedback total negative count.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid eBay seller feedback recent positive count.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid eBay seller feedback recent negative count.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid eBay item transaction date.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid eBay item buyer protection type.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid eBay item payment hold risk.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Multiple eBay order IDs not allowed.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

AllowPushFunding value specified is invalid. It must be 0 or 1 or an empty string.

10005

Option not supported.

Merchant not enabled to use enhanced checkout data.

10005

Option not supported.

Merchant not enabled to use OtherPaymentMethodDetails.

10005

Option not supported.

Transaction ID is not supported.

10007

Permission denied

You do not have permission to make this API call

10010

Invalid Invoice

Non-ASCII invoice id is not supported.

10101

Option not supported.

Express Checkout temporarily unavailable. Please try later.

10102

PaymentAction of Order Temporarily Unavailable

PaymentAction of Order is temporarily unavailable. Please try later or use other PaymentAction.

10103

Please use another Solution Type.

Your Solution Type is temporarily unavailable. If possible, please use another Solution Type.

10400

Transaction refused because of an invalid argument. See additional error messages for details.

OrderTotal is missing.

10401

Transaction refused because of an invalid argument. See additional error messages for details.

Order total is invalid.

10402

Authorization only is not allowed for merchant.

This merchant account is not permitted to set PaymentAction to Authorization. Please contact Customer Service.

10404

Transaction refused because of an invalid argument. See additional error messages for details.

ReturnURL is missing.

10405

Transaction refused because of an invalid argument. See additional error messages for details.

CancelURL is missing.

10407

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid buyer email address (BuyerEmail).

10409

You’re not authorized to access this info.

Express Checkout token was issued for a merchant account other than yours.

10410

Invalid token

Invalid token.

10411

This Express Checkout session has expired.

This Express Checkout session has expired. Token value is no longer valid.

If you receive this error, you must return your customer to PayPal to approve the use of PayPal again. Display an error message to inform the customer that the transaction expired, and provide a button to return to PayPal. In this situation, you are effectively restarting the entire checkout process. (Do not reuse the expired token value on SetExpressCheckout request.) However, because you already know the final OrderTotal, be sure to update the value for that element if appropriate. You might also want to update the values for ReturnURL and CancelURL, if necessary.

10412

Duplicate invoice

Payment has already been made for this InvoiceID.

PayPal checks that InvoiceID values are unique for any particular merchant. If you send an InvoiceID value already associated with another transaction in the PayPal system, PayPal returns error code 10412.

You might not be able to correct this error during an actual checkout. If you get this error, research why might occur and modify your implementation of Express Checkout to ensure that you generate unique invoice identification numbers.

10413

Transaction refused because of an invalid argument. See additional error messages for details

The totals of the cart item amounts do not match order amounts.

10415

Transaction refused because of an invalid argument. See additional error messages for details.

A successful transaction has already been completed for this token.

PayPal allows a token only once for a successful transaction.

Handling this error

If you determine that your customers are clicking your “Place Order” button twice, PayPal recommends that you disable the button after your customer has clicked it.

10418

Transaction refused because of an invalid argument. See additional error messages for details

The currencies of the shopping cart amounts must be the same.

10425

Express Checkout has been disabled for this merchant.

Express Checkout has been disabled for this merchant. Please contact Customer Service.

10426

Transaction refused because of an invalid argument. See additional error messages for details

Item total is invalid.

10427

Transaction refused because of an invalid argument. See additional error messages for details

Shipping total is invalid.

10428

Transaction refused because of an invalid argument. See additional error messages for details

Handling total is invalid.

10429

Transaction refused because of an invalid argument. See additional error messages for details

Tax total is invalid.

10430

Transaction refused because of an invalid argument. See additional error messages for details

Item amount is missing.

10431

Transaction refused because of an invalid argument. See additional error messages for details

Item amount is invalid.

10432

Transaction refused because of an invalid argument. See additional error messages for details

Invoice ID value exceeds maximum allowable length.

10433

Transaction refused because of an invalid argument. See additional error messages for details

Value of Order Description has been truncated.

10434

Transaction refused because of an invalid argument. See additional error messages for details

Value of Custom element has been truncated.

10436

Transaction refused because of an invalid argument. See additional error messages for details.

PageStyle value exceeds maximum allowable length.

10437

Transaction refused because of an invalid argument. See additional error messages for details.

cpp-header-image value exceeds maximum allowable length.

10438

Transaction refused because of an invalid argument. See additional error messages for details.

cpp-header-image value exceeds maximum allowable length.

10439

Transaction refused because of an invalid argument. See additional error messages for details.

cpp-header-image value exceeds maximum allowable length.

10440

Transaction refused because of an invalid argument. See additional error messages for details.

cpp-header-image value exceeds maximum allowable length.

10441

Transaction refused because of an invalid argument. See additional error messages for details

The NotifyURL element value exceeds maximum allowable length.

10442

ButtonSource value truncated.

The ButtonSource element value exceeds maximum allowable length.

10446

Transaction refused because of an invalid argument. See additional error messages for details.

Sale is only allowed PaymentAction.

10457

Error occurred in communicating to eBay

eBay API creation error

10458

Error occurred in communicating to eBay

eBay API unknown failure

10459

Error occurred in communicating to eBay

eBay API failure

10460

Error occurred in communicating to eBay

Parsing error

10461

Error occurred in communicating to eBay

Item number invalid, removed, or unavailable

10462

Error occurred in communicating to eBay

Order not found

10463

Error occurred in communicating to eBay

eBay user password incorrect

10464

Error occurred in communicating to eBay

Item ID and Transaction ID mismatch

10465

Error occurred in communicating to eBay

eBay user invalid

10467

Error occurred in communicating to eBay

Duplicate Item ID

10468

Transaction refused because of an invalid argument. See additional error messages for details

Duplicate Order ID

10469

PaymentAction of Order Temporarily Unavailable

Express Auctions is unavailable

10470

Wowo flag is off for ExpressO feature

Solution Type passed as Sole while ExpressO feature is turned off

10471

Transaction refused because of an invalid argument. See additional error messages for details

ReturnURL is missing

10472

Transaction refused because of an invalid argument. See additional error messages for details

CancelURL is missing

10473

Error occurred in communicating to eBay

Multiple Order IDs are not supported

10474

Invalid Data

This transaction cannot be processed. The country code in the shipping address must match the buyer's country of residence

10475

Transaction refused because of an invalid argument. See additional error messages for details

This transaction cannot be completed with PaymentAction of Sale

10476

Invalid Data

Maximum number of billing agreements exceeded

10477

Invalid Data

More than one billing agreement specified for reference transaction

10478

Invalid Data

Recurring payments profile description must be provided if the billing agreement type is recurring payments

10479

Invalid Data

Billing agreement types cannot be mixed in the same request

10480

Invalid Data

Invalid billing agreement type

10537

Risk Control Country Filter Failure

The transaction was refused because the country was prohibited as a result of your Country Monitor Risk Control Settings.

10538

Risk Control Max Amount Failure

The transaction was refused because the maximum amount was excceeded as a result of your Maximum Amount Risk Control Settings.

10539

Payment declined by your Risk Controls settings: PayPal Risk Model.

10725

Shipping Address Country Error

There was an error in the Shipping Address Country field

10727

Shipping Address1 Empty

The field Shipping Address1 is required

10728

Shipping Address City Empty

The field Shipping Address City is required

10729

Shipping Address State Empty

The field Shipping Address State is required

10730

Shipping Address Postal Code Empty

The field Shipping Address Postal Code is required

10731

Shipping Address Country Empty

The field Shipping Address Country is required

10736

Shipping Address Invalid City State Postal Code

A match of the Shipping Address City, State, and Postal Code failed.

10800

Invalid Data

Your request is too long. Check URLs and other long strings.

11001

Exceeds maximum length.

Value of NoteText element is truncated.

11001

Exceeds maximum length.

OtherPaymentMethodID exceeds maximum length.

11001

Exceeds maximum length.

OtherPaymentMethodLabel exceeds maximum length.

11001

Exceeds maximum length.

OtherPaymentMethodLabelDescription exceeds maximum length.

11001

Exceeds maximum length.

OtherPaymentMethodLongDescription exceeds maximum length.

11001

Exceeds maximum length.

OtherPaymentMethodLongDescriptionTitle exceeds maximum length.

11001

Exceeds maximum length.

OtherPaymentMethodIcon exceeds maximum length.

11547

Recurring payments temporarily unavailable; try again later

Recurring payments temporarily unavailable.

11601

Request for billing address failed

Billing address request is not enabled for merchant

11602

Request for billing address failed

Feature not yet available

11801

Invalid Data

You cannot pass both new and deprecated parameter address fields.

11802

Invalid Data

You cannot pass both the new and deprecated Custom parameter.

11803

Invalid Data

You cannot pass both the new and deprecated Invoice ID parameter.

11804

Invalid Data

You cannot pass both the new and deprecated order description.

11805

Invalid Data

You cannot pass both the new and deprecated order total or amount parameters.

11806

Invalid Data

You cannot pass both the new and deprecated ProfileAddressChangeDate parameter.

11807

Invalid Data

You cannot pass both the new and deprecated ShippingMethod parameter.

11810

Transaction refused because of an invalid argument. See additional error messages for details

Invalid Insurance Amount.

11811

Transaction refused because of an invalid argument. See additional error messages for details

Invalid Shipping Discount.

11812

Invalid Data

The value of Description parameter has been truncated.

11813

Transaction refused because of an invalid argument. See additional error messages for details

Invalid callback URL.

Callback URL is wrong type

Callback URL is wrong type; you must use the HTTPS

Ensure that your callback URL starts with https://.

11814

Invalid data

Invalid value for AllowNote.

11813

Callback URL not valid or longer than 1024 chars.

Invalid callback URL

11815

Transaction refused because of an invalid argument. See additional error messages for details

Item sales tax is invalid.

Callback options missing

You must specify callback options when you specify a callback URL

Invalid callback timeout

The callback timeout is is zero; you must specify a longer timeout

Line items missing

Line items are required when specify a callback URL for flate rate shipping options

Callback URL is too long

The callback URL must not exceed 1,024 characters

Multiple default shipping options specified

You can only specify one default shipping option at a time

No default shipping option specified

You must specify a default shipping option

Invalid shipping total

Invalid shipping total; it should equal the shipping amount of the default shipping option

Invalid shipping options

Invalid shipping options; you must specify a name and amount for each shipping option

11821

Invalid shipping options

Invalid shipping options; you must specify a name and amount for each shipping option type

11822

Multiple default shipping options specified

More than one shipping option type is marked as the default; you can only specify one default shipping option at a time

11823

No default shipping option specified

You must specify one shipping option type as the default

11824

Invalid callback timeout

The callback timeout is zero; you must specify a longer timeout value

11825

Flat-rate shipping options are missing

Flat-rate shipping options are missing; you must specify flat-rate shipping options when you specify a callback URL

11826

Invalid shipping total

Invalid shipping total; it should equal the shipping amount of the selected shipping option

11827

Line items missing

Line items missing; line items are required when you specify a callback URL for flat-rate shipping options

11828

Maximum amount of order not specified

Maximum amount of order not specified; you must specify the estimated value of the order when using a flat-rate shipping option

11829

Shipping total is missing

Shipping total is missing; you must specify a shipping total when using a flat-rate shipping option

11830

Insurance amount is missing

Insurance amount is missing; you have offered insurance but have not specified an amount.

11831

Callback URL is too long

Callback URL is too long; it must not exceed 1,024 characters

11832

Maximum amount of order is less than itemized amounts

Maximum amount of order is less than itemized amounts; the value of all items, including handling, shipping, tax, and insurance cannot be greater than the maximum amount of the order

12109

Option not supported.

Seller blocks payments via eBay checkout for all eBay items.

12124

Option not supported.

Express Checkout not supported for you.

12200

Buyer ID is not present.

Buyer ID must be specified to process an Immediate Payment item.

12201

Immediate Payment item was not found.

The item specified is either not valid or is not currently available for purchase as an Immediate Payment item.

Please check that the item is a valid Immediate Payment item.

12202

More than one eBay item is present.

Only one Immediate Payment item can be paid for in a single PayPal payment transaction.

12205

eBay Transaction ID and eBay Order ID must be null.

Requests for eBay Immediate Payment items should not contain either eBay transaction ID or eBay order ID. If the fields are present, they should contain null values.

12207

Cart ID is required for Immediate Payment item.

12208

eBay item amount does not match Express Checkout API item amount.

eBay item amount must match Express Checkout API item amount.

13100

Parallel payments functionality is not available

13101

Invalid Data

Payment action of Order is only supported for parallel payments

13102

Payment Request ID is missing

Payment Request ID is mandatory for parallel payments

13103

Duplicate Payment Request ID passed

Payment Request ID must be unique for parallel payments

13104

Transaction refused because of an invalid argument. See Additional error messages for details.

Number of payment requests exceeds maximum number of supported requests.

13105

Invalid Data

Billing Agreement is not supported for parallel payments.

13106

Invalid Data

You cannot pass both the new and deprecated PaymentAction parameter.

13108

Merchant is not eligible.

Merchant is not eligible for parallel payments.

13110

Multi Payments Sale is Not allowed

Due to some technical diffculties the Multi Payments for Sale is not avaliable now please try again later.

13111

Mixed Payment action not supported

The Payment Action passed should be unique, mixed Payment Action not supported

13114

Buyer Didn't Complete

The Buyer returned without completing the payment

13115

Seller ID Missing

Seller ID is mandatory for parallel payments

13116

Transaction refused because of an invalid argument. See additional error messages for details.

The transaction is in progress for this token.

GetExpressCheckoutDetails API Errors
Table 5. GetExpressCheckoutDetails API Errors

Error Code

Short Message

Long Message

Correcting This Error...

10001

Internal Error

10001

Internal Error

Transaction failed due to internal error

10001

ButtonSource value truncated.

The transaction could not be loaded

10001

ButtonSource value truncated.

The transaction could not be loaded

10003

Missing argument.

OtherPaymentMethodID is missing.

10003

Missing argument.

OtherPaymentMethodLabel is missing.

10003

Missing argument.

OtherPaymentMethodType is missing.

10003

Missing argument.

One or more of these giropay URLs is missing: giropaySuccessURL, giropayCancelURL, BanktxnPendingURL.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

The transaction id is not valid

10004

Invalid transaction type

You can not get the details for this type of transaction

10004

Transaction refused because of an invalid argument. See additional error messages for details.

The transaction could not be loaded

10004

Transaction refused because of an invalid argument. See additional error messages for details.

The transaction id is not valid

10007

Permission denied

You do not have permission to make this API call

10007

Permission denied

You do not have permission to get the details of this transaction

10007

Permission denied

You do not have permission to make this API call

10408

Express Checkout token is missing.

10409

You’re not authorized to access this info.

Express Checkout token was issued for a merchant account other than yours.

10410

Invalid token

Invalid token.

10411

This Express Checkout session has expired.

This Express Checkout session has expired. Token value is no longer valid.

13112

Cannot Pay Seller.

The Buyer will not be able to Pay the seller for this transaction

13113

Buyer Cannot Pay.

The Buyer cannot pay with PayPal for this transaction.

13116

Transaction refused because of an invalid argument. See additional error messages for details.

The transaction is in progress for this token.

DoExpressCheckoutPayment API Errors
Table 6. DoExpressCheckoutPayment API Errors

Error Code

Short Message

Long Message

Correcting This Error...

10001

Internal Error

Transaction failed due to internal error

10001

Internal Error

Warning an internal error has occurred. The transaction id may not be correct

10001

ButtonSource value truncated.

The transaction could not be loaded

10001

Internal Error

10004

Transaction refused because of an invalid argument. See additional error messages for details.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

The transaction id is not valid

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid item URL.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

SellerRegistrationDate is invalid.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid eBay seller feedback overall positive count.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid eBay seller feedback overall negative count.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid eBay seller feedback total positive count.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid eBay seller feedback total negative count.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid eBay seller feedback recent positive count.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid eBay seller feedback recent negative count.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid eBay item transaction date.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid eBay item buyer protection type.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid eBay item payment hold risk.

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Multiple eBay order IDs not allowed.

10007

Permission denied

You do not have permissions to make this API call

10406

Transaction refused because of an invalid argument. See additional error messages for details.

The PayerID value is invalid.

10408

Express Checkout token is missing.

10409

You’re not authorized to access this info.

Express Checkout token was issued for a merchant account other than yours.

10410

Invalid token

Invalid token.

10411

This Express Checkout session has expired.

This Express Checkout session has expired. Token value is no longer valid.

10412

Duplicate invoice

Payment has already been made for this InvoiceID.

10413

Transaction refused because of an invalid argument. See additional error messages for details.

The totals of the cart item amounts do not match order amounts.

ItemTotal
*

ShippingTotal
*

HandlingTotal
*

TaxTotal

If you get this error, research why it might have occurred and modify your implementation of Express Checkout to ensure proper addition of the values. For the rules of this calculation, see the PayPal Express Checkout Integration Guide.

10414

Transaction refused because of an invalid argument. See additional error messages for details.

The amount exceeds the maximum amount for a single transaction.

10415

Transaction refused because of an invalid argument. See additional error messages for details.

A successful transaction has already been completed for this token.

10416

Transaction refused because of an invalid argument. See additional error messages for details.

You have exceeded the maximum number of payment attempts for this token.

10417

Transaction cannot complete.

The transaction cannot complete successfully. Instruct the customer to use an alternative payment method.

Instruct the customer that PayPal is unable to process the payment and redisplay alternative payment methods with which the customer can pay.

10418

Transaction refused because of an invalid argument. See additional error messages for details.

The currencies of the shopping cart amounts must be the same.

10419

Express Checkout PayerID is missing.

10420

Transaction refused because of an invalid argument. See additional error messages for details.

Express Checkout PaymentAction is missing.

10421

This Express Checkout session belongs to a different customer.

This Express Checkout session belongs to a different customer. Token value mismatch.

Verify that your programs are properly associating the Tokens and PayerIDs.

10422

Customer must choose new funding sources.

The customer must return to PayPal to select new funding sources.

10424

Transaction refused because of an invalid argument. See additional error messages for details.

Shipping address is invalid.

If you receive this error message, PayPal recommends that you return your customer to PayPal to review and approve new valid funding sources. Although this error is rare, you should consider trapping the error to display a message to the customer describing what happened, along with a button or hyperlink to return to PayPal.

10426

Transaction refused because of an invalid argument. See additional error messages for details.

Item total is invalid.

10427

Transaction refused because of an invalid argument. See additional error messages for details.

Shipping total is invalid.

10428

Transaction refused because of an invalid argument. See additional error messages for details.

Handling total is invalid.

10429

Transaction refused because of an invalid argument. See additional error messages for details.

Tax total is invalid.

10431

Item amount is invalid.

10432

Transaction refused because of an invalid argument. See additional error messages for details.

Invoice ID value exceeds maximum allowable length.

10433

Transaction refused because of an invalid argument. See additional error messages for details.

Value of OrderDescription element has been truncated.

10434

Transaction refused because of an invalid argument. See additional error messages for details.

Value of Custom element has been truncated.

10435

Transaction refused because of an invalid argument. See additional error messages for details.

The customer has not yet confirmed payment for this Express Checkout session.

10441

Transaction refused because of an invalid argument. See additional error messages for details.

The NotifyURL element value exceeds maximum allowable length.

10442

ButtonSource value truncated.

The ButtonSource element value exceeds maximum allowable length.

10443

Transaction refused because of an invalid argument. See additional error messages for details.

This transaction cannot be completed with PaymentAction of Order.

10444

Transaction refused because of an invalid argument. See additional error messages for details.

The transaction currency specified must be the same as previously specified.

10445

This transaction cannot be processed at this time. Please try again later.

10446

Unconfirmed email

A confirmed email is required to make this API call.

10474

Invalid Data

This transaction cannot be processed. The country code in the shipping address must match the buyer’s country of residence.

The buyer selects the country of residence when they sign up for their PayPal account. The country of residence is displayed after the dash in the title on the Account Overview page.

10481

Transaction refused because of an invalid argument. See additional error messages for details.

PaymentAction of Authorization is not allowed with Unilateral and Non-Credentialed authentication.

10482

Transaction refused because of an invalid argument. See additional error messages for details.

PaymentAction of Order is not allowed with Unilateral and Non-Credentialed authentication.

10537

Risk Control Country Filter Failure

The transaction was refused because the country was prohibited as a result of your Country Monitor Risk Control Settings.

10538

Risk Control Max Amount Failure

The transaction was refused because the maximum amount was excceeded as a result of your Maximum Amount Risk Control Settings.

10539

Payment declined by your Risk Controls settings: PayPal Risk Model.

10725

Shipping Address Country Error

There was an error in the Shipping Address Country field

10727

Shipping Address1 Empty

The field Shipping Address1 is required

10728

Shipping Address City Empty

The field Shipping Address City is required

10729

Shipping Address State Empty

The field Shipping Address State is required

10730

Shipping Address Postal Code Empty

The field Shipping Address Postal Code is required

10731

Shipping Address Country Empty

The field Shipping Address Country is required

10736

Shipping Address Invalid City State Postal Code

A match of the Shipping Address City, State, and Postal Code failed.

11001

Exceeds maximum length.

Value of NoteText element is truncated.

11610

Payment Pending your review in Fraud Management Filters

11611

Transaction blocked by your settings in FMF

11612

Could not process your request to accept/deny the transaction

11820

Transaction refused because of an invalid argument. See additional error messages for details

Invalid Order URL.

Invalid shipping amount

Invalid shipping amount; it should equal the shipping amount of the selected shipping option

Invalid shipping options

Invalid shipping options; you must specify a name and amount for each shipping option

11821

Invalid shipping options

Invalid shipping options; you must specify a name and amount for each shipping option type

11826

Invalid shipping total

Invalid shipping total; it should equal the shipping amount of the selected shipping option

12125

PP incentive no longer available.

There's a problem with the redemption code(s) you entered and can't be used at this time. Your payment has not been processed. Please go back to PayPal so that the code(s) can be removed, your order total can be updated and then you'll be able to complete checkout.

12126

Payment could not be processed at this time. Incentive temporarily unavailable.

We're having problems processing redemption codes at this time. Your payment has not been processed. You can try to check out again at a later time or complete your payment without the discount applied.

12201

Immediate Payment item was not found.

The item specified is either not valid or is not currently available for purchase as an Immediate Payment item.

Please check that the item is a valid Immediate Payment item.

12203

Payment rolled back because of pending item.

Payment was not created because it would have been in a pending state, which is unacceptable for Immediate Payment items.

12204

Transaction reversed.

Error occurred causing transaction reversal.

12206

The value of PaymentAction must be Sale for Immediate Payment item.

Order and Authorization are not acceptable values for PaymentAction when the item is an Immediate Payment

12207

Cart ID is required for Immediate Payment item.

12208

eBay item amount does not match Express Checkout API item amount.

13100

Parallel payments functionality is not available

13101

Invalid Data

Payment action of Order is only supported for parallel payments

13102

Payment Request ID is missing

Payment Request ID is mandatory for parallel payments

13103

Duplicate Payment Request ID passed

Payment Request ID must be unique for parallel payments

13104

Transaction refused because of an invalid argument. See Additional error messages for details.

Number of payment requests exceeds maximum number of supported requests.

13106

Invalid Data

You cannot pass both the new and deprecated PaymentAction parameter.

13107

Parallel payments partially successful.

One or more payment requests failed. Check individual payment responses for more information.

13110

Multi Payments Sale is Not allowed

Due to some technical diffculties the Multi Payments for Sale is not avaliable now please try again later.

13111

Mixed Payment action not supported

The Payment Action passed should be unique, mixed Payment Action not supported

13115

Seller ID Missing

Seller ID is mandatory for parallel payments

13116

Transaction refused because of an invalid argument. See additional error messages for details.

The transaction is in progress for this token.

Authorization and Capture API Errors
Table 7. Authorization & Capture API Error Messages

Error Code

Short Message

Long Message

Returned By API Call...

Correcting This Error...

10001

Internal Error

10001

Internal Error

Transaction failed due to internal error

10004

Internal Error

Invalid argument

10007

Permission denied

You do not have permissions to make this API call

10009

Transaction refused

Account is locked or inactive

Retry the request at a later time or close order.

10010

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid argument

10202

Exceed max

Transaction would exceed user’s monthly maximum

DoAuthorization

DoCapture

10600

Authorization voided.

Authorization is voided.

DoAuthorization

DoCapture

DoReauthorization

DoVoid

Close the order or authorization.

10601

Authorization expired.

Authorization has expired.

DoAuthorization

DoCapture

DoReauthorization

DoVoid

Close the order or authorization.

10602

Authorization completed.

Authorization has already been completed.

DoAuthorization

DoCapture

DoReauthorization

DoVoid

Close the order or authorization.

10603

The buyer is restricted.

The buyer account is restricted.

DoAuthorization

DoCapture

DoReauthorization

DoVoid

Contact the buyer.

10604

Authorization must include both buyer and seller.

Authorization transaction cannot be unilateral. It must include both buyer and seller to make an auth.

DoAuthorization

Review the order to ensure customer and seller are both PayPal members.

10605

Unsupported currency.

Currency is not supported.

DoAuthorization

DoCapture

Retry the request with a PayPal-supported currency.

10606

Buyer cannot pay.

Transaction rejected, please contact the buyer.

DoAuthorization

DoCapture

DoReauthorization

Contact the buyer.

10607

Auth&Capture unavailable.

Authorization & Capture feature unavailable.

DoAuthorization

DoCapture

DoReauthorization

DoVoid

Contact PayPal Customer Service.

10608

Funding source missing.

The funding source is missing.

DoAuthorization

DoCapture

DoReauthorization

Contact the buyer.

10609

Invalid transactionID.

Transaction id is invalid.

DoAuthorization

DoCapture

DoReauthorization

DoVoid

Check the validity of the authorization ID and reattempt the request.

10610

Amount limit exceeded.

Amount specified exceeds allowable limit.

DoAuthorization

DoCapture

DoReauthorization

Reattempt the request with a lower amount.

10611

Not enabled.

Authorization & Capture feature is not enabled for the merchant. Contact customer service.

DoAuthorization

DoCapture

DoReauthorization

Contact PayPal Customer Service.

10612

No more settlement.

Maxmimum number of allowable settlements has been reached. No more settlement for the authorization.

DoCapture

Close the order.

10613

Currency mismatch.

Currency of capture must be the same as currency of authorization.

DoCapture

Ensure that the currencies are the same, and retry the request.

10614

Cannot void reauth.

You can void only the original authorization, not a reauthorization.

DoVoid

Void the authorization.

10615

Cannot reauth reauth.

You can reauthorize only the original authorization, not a reauthorization.

DoReauthorization

Capture the reauthorization.

10616

Maximum number of reauthorization allowed for the auth is reached.

DoReauthorization

Capture or close the authorization

10617

Reauthorization not allowed.

Reauthorization is not allowed inside honor period.

DoReauthorization

Capture the authorization or reauthorize outside of honor period.

10618

Transaction already voided or expired.

Transaction has already been voided or expired.

DoAuthorization

DoCapture

DoReauthorization

DoVoid

Close the order or authorization.

10619

Invoice ID value exceeds maximum allowable length.

DoCapture

Check the length of the invoice ID and reattempt the request.

10620

Order has already been voided, expired, or completed.

DoAuthorization

DoCapture

DoVoid

Close this order.

10621

Order has expired.

DoAuthorization

DoCapture

DoVoid

Close this order.

10622

Order is voided.

DoAuthorization

DoCapture

DoVoid

Close this order.

10623

Maximum number of authorization allowed for the order is reached.

DoAuthorization

DoCapture

DoReauthorization

DoVoid

Capture this order.

10624

Duplicate invoice

Payment has already been made for this Invoice ID.

DoAuthorization

Review the invoice ID and reattempt the request.

10625

Transaction refused because of an invalid argument. See additional error messages for details.

The amount exceeds the maximum amount for a single transaction.

DoAuthorization

DoCapture

DoReauthorization

Reattempt the request with a lower amount.

10626

Risk

Transaction refused due to risk model.

DoAuthorization

DoCapture

DoReauthorization

Contact the buyer.

10627

Transaction refused because of an invalid argument. See additional error messages for details.

The invoice ID field is not supported for basic authorizations.

DoAuthorization

DoReauthorization

DoVoid

The Invoice ID field can only be used with DoCapture.

10628

This transaction cannot be processed at this time. Please try again later.

DoAuthorization

DoCapture

DoReauthorization

DoVoid

Retry the request at a later time.

10629

Reauthorization not allowed.

Reauthorization is not allowed for this type of authorization.

DoReauthorization

Use DoAuthorization to authorize the an order.

10630

Item amount is invalid.

DoAuthorization

DoCapture

Check the item amount to ensure that it is not zero or negative.

10631

Processor Warning.

The authorization is being processed.

DoAuthorization

11094

This authorization cannot be voided, reauthorized, or captured against.

This authorization can only be handled through the marketplace which created it. It cannot directly be voided, reauthorized, or captured against.

GetTransactionDetails API Errors
Table 8. GetTransactionDetails API Errors

Error Code

Short Message

Long Message

10001

Internal Error

Internal Error
TransactionSearch API Errors
Table 9. TransactionSearch API Errors

Error Code

Short Message

Long Message

10001

Internal Error

10001

ButtonSource value truncated.

The transaction could not be loaded

10003

Transaction refused because of an invalid argument. See additional error messages for details.

Start date is a required parameter

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Start date is invalid

10004

Transaction refused because of an invalid argument. See additional error messages for details.

End date is invalid

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Currency is not supported

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Transaction class is not supported

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Receipt id is not valid

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Payer email is invalid

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Auction item id is not valid

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Receiver email is invalid

10004

Transaction refused because of an invalid argument. See additional error messages for details.

You can not search for a transaction id and a receipt id

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Receiver can only be specified for payments you’ve received

10004

Transaction refused because of an invalid argument. See additional error messages for details.

The transaction id is not valid

10007

Permission denied

You do not have permission to search for this transaction

10007

Permission denied

You do not have permission to make this API call

11002

Search warning

The number of results were truncated. Please change your search parameters if you wish to see all your results.
RefundTransaction API Errors
Table 10. RefundTransaction API Errors

Error Code

Short Message

Long Message

Correcting This Error...

10001

Internal Error

10001

Internal Error

Warning an internal error has occurred. The transaction id may not be correct

10001

ButtonSource value truncated.

The transaction could not be loaded

10001

Internal Error

10004

Transaction refused because of an invalid argument. See additional error messages for details.

The partial refund amount must be a positive amount

10004

Transaction refused because of an invalid argument. See additional error messages for details.

You can not specify a partial amount with a full refund

10004

Transaction refused because of an invalid argument. See additional error messages for details.

A transaction id is required

10004

Transaction refused because of an invalid argument. See additional error messages for details.

The partial refund amount must be a positive amount

10004

Transaction refused because of an invalid argument. See additional error messages for details.

You can not specify a partial amount with a full refund

10004

Transaction refused because of an invalid argument. See additional error messages for details.

A transaction id is required

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Transaction class is not supported

10004

Transaction refused because of an invalid argument. See additional error messages for details.

The transaction id is not valid

10007

Permission denied

You do not have permission to refund this transaction

10007

Permission denied

You do not have permissions to make this API call

10009

Transaction refused

You do not have a verified ACH

This error can be caused by insufficient funds in your PayPal balance to cover the amount of the refund and either your not having yet verified the bank account associated with your PayPal account or your not having any bank account associated with your PayPal account at all.

Ensure that you have sufficient funds in your PayPal balance and that you have verified the associated bank account.

10009

Transaction refused

The partial refund amount must be less than or equal to the original transaction amount

10009

Transaction refused

The partial refund amount must be less than or equal to the remaining amount

10009

Transaction refused

The partial refund amount is not valid

10009

Transaction refused

Because a complaint case exists on this transaction, only a refund of the full or full remaining amount of the transaction can be issued

10009

Transaction refused

You are over the time limit to perform a refund on this transaction

10009

Transaction refused

Can not do a full refund after a partial refund

10009

Transaction refused

Account is locked or inactive

10009

Transaction refused

The partial refund must be the same currency as the original transaction

10009

Transaction refused

This transaction has already been fully refunded

10009

Transaction refused

Account is restricted

10009

Transaction refused

You can not refund this type of transaction

10009

Transaction refused

You can not do a partial refund on this transaction

10009

Transaction refused

The account for the counterparty is locked or inactive

10009

Transaction refused

You can not refund this type of transaction

10011

Invalid transaction id value

Transaction refused because of an invalid transaction id value

11001

Transaction refused because of an invalid argument. See additional error messages for details.

Transaction class is not supported

MassPay API Errors
Table 11. MassPay API Errors

Error Code

Short Message

Long Message

10001

Invalid account number.

The transaction failed as a result of an invalid credit card number. Check the number or attempt with another card.

10001

Internal Error

10001

Internal Error

The transaction could not be loaded

10001

ButtonSource value truncated.

The transaction could not be loaded

10001

Transaction refused because of an invalid argument. See additional error messages for details.

The masspay receiver_type is not a recognizable type

10002

Account locked

The user account is locked

10004

Transaction refused because of an invalid argument. See additional error messages for details.

The number of input records is greater than maximum allowed

10004

Transaction refused because of an invalid argument. See additional error messages for details.

The number of input records is less than or equal to zero

10004

Transaction refused because of an invalid argument. See additional error messages for details.

The note string length exceeds the maximum limit of 4000 characters

10004

Transaction refused because of an invalid argument. See additional error messages for details.

The amount is missing

10004

Transaction refused because of an invalid argument. See additional error messages for details.

The currency is missing

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Currency is not supported

10004

Transaction refused because of an invalid argument. See additional error messages for details.

The amount is not a valid number

10004

Transaction refused because of an invalid argument. See additional error messages for details.

The amount exceeds the max limit of a single mass pay item

10004

Transaction refused because of an invalid argument. See additional error messages for details.

The amount is less than or equal to zero

10004

Transaction refused because of an invalid argument. See additional error messages for details.

The unique id string length exceeds the maximum limit of 30 characters

10004

Transaction refused because of an invalid argument. See additional error messages for details.

The unique id string contains a space as a character

10004

Transaction refused because of an invalid argument. See additional error messages for details.

The transaction id is not valid

10007

Permission denied

You do not have permissions to make this API call

10301

User not allowed

The user is not allowed to send money through Mass Pay

10303

Restricted account

Account is restricted

10304

Unconfirmed email

The user account has unconfirmed email

10305

Limit Exceeded

The user account needs to have its sending limit removed in order to make a mass payment.

10306

Limit Exceeded

The user’s international account needs to have its sending limit removed in order to make a mass payment

10307

Receive only account

The user account is receive only and therefore cannot send payments out

10308

Masspay server configuration error

There is some configuration error

10309

Masspay server unavailable

The mass pay server is unavailable

10310

Unable to create payment

Unable to create payments for masspay

10311

Unable to submit payment

Unable to submit payments for masspay

10312

Masspay server error

The masspay server has reported errors

10313

Masspay Invalid Data

The masspay input file includes invalid data

10314

Masspay input parse error

The input to the masspay server is incorrect. Please make sure that you are using a correctly formatted input.

10317

Masspay Invalid Email

The masspay input file includes invalid Email

10320

Internal Error

10321

Insufficient funds

The account does not have sufficient funds to do this masspay

10327

Masspay Invalid UserID

The masspay input file includes invalid UserID
Recurring Payments Errors

The following table lists errors for the following APIs that handle recurring payments profiles:

CreateRecurringPaymentsProfile
*

GetRecurringPaymentsProfileDetails
*

ManageRecurringPaymentsProfileStatus
*

UpdateRecurringPaymentsProfile
*

BillOutstandingAmount

SetCustomerBillingAgreement Errors
Table 12. SetCustomerBillingAgreement Errors

Error Code

Short Message

Long Message

Additional Information

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid argument; BillingType input field is set to None

10404

Transaction refused because of an invalid argument. See additional error messages for details.

ReturnURL is missing.

ReturnURL tag has no content

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid value for request billing address parameter.

10405

Transaction refused because of an invalid argument. See additional error messages for details.

CancelURL is missing.

CancelURL tag has no content

10407

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid buyer email address (BuyerEmail).

Invalid BuyerEmail (badly formatted or violates SMTP protocol defined email address format) or BuyerEmail is passed as an empty tag.

10436

Transaction refused because of an invalid argument. See additional error messages for details.

PageStyle value exceeds maximum allowable length.

PageStyle tag is too long

10437

Transaction refused because of an invalid argument. See additional error messages for details.

cpp-header-image value exceeds maximum allowable length.

cpp_header_image tag is too long; maximum length is 127

10438

Transaction refused because of an invalid argument. See additional error messages for details.

cpp-header-border-color value exceeds maximum allowable length.

cpp_header_border_color tag is too long; maximum length is 6

10439

Transaction refused because of an invalid argument. See additional error messages for details.

cpp-header-back-color value exceeds maximum allowable length.

cpp_header_back_color tag is too long; maximum length is 6

10440

Transaction refused because of an invalid argument. See additional error messages for details.

cpp-payflow-color value exceeds maximum allowable length.

cpp_payflow_color tag is too long; maximum length is 6

10471

Transaction refused because of an invalid argument. See additional error messages for details.

ReturnURL is invalid.

ReturnURL tag contains invalid URL

10472

Transaction refused because of an invalid argument. See additional error messages for details.

CancelURL is invalid.

CancelURL tag contains invalid URL

10476

Transaction refused because of an invalid argument. See additional error messages for details.

10477

Transaction refused because of an invalid argument. See additional error messages for details.

11452

Merchant not enabled for reference transactions

This merchant is not enabled for Mark reference transaction. Warning only

11453

Reference transactions temporarily unavailable.

Reference transaction feature not currently available; try again later

Feature not enabled because system is running in standin mode. Warning only

11601

Request for billing address failed

Billing address request is not enabled for merchant

11602

Request for billing address failed

Feature not yet available

GetBillingAgreementCustomerDetails Errors
Table 13. GetBillingAgreementCustomerDetails Errors

Error Code

Short Message

Long Message

Additional Information

10408

Missing token

Token is missing

10409

You’re not authorized to access this info.

Express Checkout token was issued for a merchant account other than yours.

Token belongs to a different merchant

10410

Invalid token

Token invalid

10411

This Express Checkout session has expired.

This Express Checkout session has expired. Token value is no longer valid.

Token expired
CreateBillingAgreement Errors
Table 14. CreateBillingAgreement Errors

Error Code

Short Message

Long Message

Additional Information

10408

Missing token

Token is missing

10409

You’re not authorized to access this info.

Express Checkout token was issued for a merchant account other than yours.

Token belongs to a different merchant

10410

Invalid token

Token invalid

10411

This Express Checkout session has expired.

This Express Checkout session has expired. Token value is no longer valid.

Token expired

11455

Buyer did not accept billing agreement

Buyer has not agreed to the billing agreement.

11456

A successful Billing Agreement has already been created for this token.

Transaction refused because of an invalid argument. See additional error messages for details.

Token has already been used to create a billing agreement

10408

Missing token

Token is missing

10409

You’re not authorized to access this info.

Express Checkout token was issued for a merchant account other than yours.

Token belongs to a different merchant

10410

Invalid token

Token invalid

10411

This Express Checkout session has expired.

This Express Checkout session has expired. Token value is no longer valid.

Token expired
UpdateBillingAgreement Errors
Table 15. UpdateBillingAgreement Errors

Error Code

Short Message

Long Message

Additional Information

10001

Internal Error

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid argument; description field or custom field is empty and the status is active

Check the description and custom fields of the billing agreement. Either the description or custom field is empty and the status is active or the contents of one of these fields exceeds the maximum field length.

10201

Billing Agreement was cancelled

Billing agreement has been cancelled

10204

User’s account is closed or restricted

10209

Disabled

Preapproved Payments not enabled.

Merchant pull is not enabled for the country or merchant is not enabled for merchant pull

10209

Disabled

Preapproved Payments not enabled.

Account number mismatch for the API caller and the account the billing agreement belongs to.

10211

Invalid billing agreement ID

Invalid transaction or billing agreement ID; could not find Billing Agreement in database

11451

Billing Agreement Id or transaction Id is not valid

ReferenceID field is empty.

11451

Billing Agreement Id or transaction Id is not valid

Reference id refers to an invalid transaction.

11452

Merchant not enabled for reference transactions

This merchant is not enabled for Mark reference transaction
DoReferenceTransaction Errors
Table 16. All Reference Transactions-Related API Errors

Error Code

Short Message

Long Message

Additional Information

10001

Internal Error

10002

Authentication/Authorization Failed

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid payment type argument

10009

Transaction refused

The account for the counterparty is locked or inactive

Merchant is locked/close/restricted

10010

Invalid Invoice

Non-ASCII invoice id is not supported

Non-ASCII characters are used in InvoiceID field

10201

Agreement canceled

Billing Agreement was cancelled

Billing agreement is not active

10202

Exceed max

Transaction would exceed user’s monthly maximum

Transaction would exceed the monthly limit

10203

Action required

Transaction failed, action required by user

10204

User’s account is closed or restricted

10205

Risk

Transaction refused due to risk model

10206

Duplicate

Transaction was already processed

10207

Retry

Transaction failed but user has alternate funding source

Retry the transaction with an alternate funding source.

10209

Disabled

Preapproved Payments not enabled.

Merchants is not enabled for preapproved payments (PAP); applies only to legacy PAP billing agreements

10210

No Funding

Transaction failed because has no funding sources

Payee has no funding sources.

10211

Invalid MP ID

10212

Profile preference setting

A profile preference is set to automatically deny certain transactions

A profile preference is set that automatically denies this kind of transaction

10213

Invalid Soft Descriptor

The soft descriptor passed in contains invalid characters

10214

Soft descriptor format error.

10215

Soft Descriptor truncated

The soft descriptor was truncated

10216

Transaction refused because a confirmed address is not available

10400

Transaction refused because of an invalid argument. See additional error messages for details.

Order total is missing.

TotalOrder amount is missing

10401

Transaction refused because of an invalid argument. See additional error messages for details.

Order total is invalid.

TotalOrder amount is invalid

10402

Authorization only is not allowed for merchant.

This merchant account is not permitted to set PaymentAction? to Authorization. Please contact Customer Service.

Merchant is not eligible for auth settlement

10406

Transaction refused because of an invalid argument. See additional error messages for details.

The PayerID? value is invalid.

Merchant account number is invalid

10412

Duplicate invoice

Payment has already been made for this InvoiceID?.

Payment already made for the invoice

10413

Transaction refused because of an invalid argument. See additional error messages for details.

The totals of the cart item amounts do not match order amounts.

Total of cart items does not match order total

10414

Transaction refused because of an invalid argument. See additional error messages for details.

The amount exceeds the maximum amount for a single transaction.

Amount exceeds the max amount for a single txn

10417

Transaction cannot complete.

The transaction cannot complete successfully. Instruct the customer to use an alternative payment method.

Account not associated with a usable funding source

10417

Transaction cannot complete.

The transaction cannot complete successfully. Instruct the customer to use an alternative payment method.

Credit card or Billing Agreement is required to complete payment

10418

Transaction refused because of an invalid argument. See additional error messages for details.

The currencies of the shopping cart amounts must be the same.

Currencies in the shopping cart must be the same

10420

Transaction refused because of an invalid argument. See additional error messages for details.

PaymentAction? tag is missing.

10426

Transaction refused because of an invalid argument. See additional error messages for details.

Item total is invalid.

ItemTotal amount is invalid.

10427

Transaction refused because of an invalid argument. See additional error messages for details.

Shipping total is invalid.

ShippingTotal amount is invalid.

10428

Transaction refused because of an invalid argument. See additional error messages for details.

Handling total is invalid.

HandlingTotal amount is invalid

10429

Transaction refused because of an invalid argument. See additional error messages for details.

Tax total is invalid.

TaxTotal amount is invalid.

10429

Transaction refused because of an invalid argument. See additional error messages for details.

Item sales tax is invalid

PaymentDetailsItem.Tax field is invalid. Warning only; API executes

10430

Transaction refused because of an invalid argument. See additional error messages for details.

Item amount is missing.

PaymentDetailsItem.Amount field is missing. Warning only; API executes

10431

Transaction refused because of an invalid argument. See additional error messages for details.

Item amount is invalid.

PaymentDetailsItem.Amount field is invalid. Warning only; API executes

10432

Transaction refused because of an invalid argument. See additional error messages for details.

Invoice ID value exceeds maximum allowable length.

InvoiceID field is too long; maximum length is 256

10433

Transaction refused because of an invalid argument. See additional error messages for details.

Value of OrderDescription element has been truncated.

OrderDescription field is too long; maximum length is 127. Warning only; API executes

10434

Transaction refused because of an invalid argument. See additional error messages for details.

Value of Custom element has been truncated.

Custom field is too long; maximum length is 256. Warning only; API executes

10441

Transaction refused because of an invalid argument. See additional error messages for details.

The NotifyURL element value exceeds maximum allowable length.

NotifyURL field is too long; maximum length for notify URL is 2048

10442

ButtonSource value truncated.

The ButtonSource element value exceeds maximum allowable length.

ButtonSource field is too long; maximum length is 32. Warning only; API executes

10504

The cvv2 is invalid.

This transaction cannot be processed. Please enter a valid Credit Card Verification Number.

CVV2 field is invalid.

10527

Invalid Data

This transaction cannot be processed. Please enter a valid credit card number and type.

CreditCardNumber and/or CreditCardType is invalid

10537

Risk Control Country Filter Failure

The transaction was refused because the country was prohibited as a result of your Country Monitor Risk Control Settings.

Transaction refused due to country monitor risk control

10538

Risk Control Max Amount Failure

The transaction was refused because the maximum amount was excused as a result of your Maximum Amount Risk Control Settings.

Transaction refused due to max amount risk control

10539

Payment declined by your Risk Controls settings: PayPal Risk Model.

Transaction declined by Risk Control settings: PayPal Risk model

10546

Gateway Decline

This transaction cannot be processed.

IP fraud models failed.

10560

Invalid Data

The issue number of the credit card is invalid.

IssueNumber is invalid.

10567

Invalid Data

A Start Date or Issue Number is required.

None of Start date or issue number is specified (only applies to Switch and Solo credit cards)

10600

Authorization voided

Authorization voided.

10601

Authorization expired.

Authorization has expired

10621

Order has expired.

10622

Order is voided.

10623

Maximum number of authorization allowed for the order is reached.

10725

Shipping Address Country Error

There was an error in the Shipping Address Country field

Shipping address error in country field

10727

Shipping Address1 Empty

The field Shipping Address1 is required

Shipping address error in address1 field

10728

Shipping Address City Empty

The field Shipping Address City is required

Shipping address error in city field

10729

Shipping Address State Empty

The field Shipping Address State is required

Shipping address error in state field

10730

Shipping Address Postal Code Empty

The field Shipping Address Postal Code is required

Shipping address error in postal code

10731

Shipping Address Country Empty

The field Shipping Address Country is required

Country code is empty in shipping address

10736

Shipping Address Invalid City State Postal Code

A match of the Shipping Address City, State, and Postal Code failed.

Match of shipping address, city, state, and postal code failed.

10747

Invalid Data

This transaction cannot be processed without a valid IP address.

IPAddress field is invalid.

10748

Invalid Data

This transaction cannot be processed without a Credit Card Verification number.

CVV2 field is missing.

10755

Unsupported Currency.

This transaction cannot be processed due to an unsupported currency.

11302

Cannot pay self

The transaction was refused because you cannot send money to yourself.

Cannot pay self. Merchant is referencing own transaction.

11451

Billing Agreement Id or transaction Id is not valid

Invalid reference id

11451

Billing Agreement Id or transaction Id is not valid

Reference transaction is not associated with a billing agreement.

11451

Billing Agreement Id or transaction Id is not valid

Reference id either not found or could not be decrypted

11451

Billing Agreement Id or transaction Id is not valid

Reference id either not found or could not be decrypted

11452

Merchant not enabled for reference transactions

This merchant is not enabled for Mark reference transaction

11453

Reference transactions temporarily unavailable.

Reference transaction feature not currently available; try again later

Feature wired off

11453

Reference transactions temporarily unavailable.

Reference transaction feature not currently available; try again later

Feature not supported in standin

11454

Warning: Could not send email to the buyer

Failed to send email to buyer. This error is not fatal and generates a warning.

11459

Invalid Data

The shipping address must match the user’s address in the PayPal account.

The shipping address on file does not match the requested shipping address.

11610

Payment Pending your review in Fraud Management Filters

11611

Transaction blocked by your settings in FMF

11612

Could not process your request to accept/deny the transaction

18014

Gateway Decline

This transaction cannot be processed.

This transaction cannot be processed without a Credit Card Verification number.
AddressVerify API Errors
Table 17. AddressVerify API Errors

Error Code

Short Message

Long Message

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid email format

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid street format

10004

Transaction refused because of an invalid argument. See additional error messages for details.

Invalid zip format

10009

The API is disabled.

The Address API is currently disabled
ManagePendingTransactionStatus API Errors
Table 18. ManagePendingTransactionStatus API Errors

Error Code

Short Message

Long Message

11614

Could not process your request to accept/deny the transaction

11614

The transaction has already been Accepted/Denied and the status cannot be changed

Inder Singh - Web Developer - Drupal5 - Drupal 6 Module Theme Expert India

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